The New South Wales government has now published the results of food safety inspections in the Sydney area.Of course we find a CookieMan shop listed for having rodent infestation. Usually, franchise businesses have frequent inspections from the franchise company that are more intensive than the occasional government inspection. So how can such a major rodent infestation go on for so long, ignored by the franchisor Allied Brands and CookieMan, until finally the franchisee is given an infringement notice?
It seems that same standards of franchisee support for Baskin Robbins shops (NONE) is now the standard with CookieMan since Allied Brands took control of the CookieMan company. Franchisees have complained of "never seeing anyone" from the company, with the result that ALL the franchisees suffer from the lack of standards at Allied Brands. Franchisees PAY for standards. They just don't get them.
There is also a report of huge rat infestation at 36 Seabeach Avenue, Mermaid Beach Queensland. This is likely just Allied Brands management, however.
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